Privacy issues made major headlines over the last couple weeks. Coracall Contact Centre

Privacy issues made major headlines over the last couple weeks when it was revealed that the U.S. National Security Agency had been conducting unwarranted surveillance of its own citizens as well as citizens of other countries. It is a disturbing reality that violates the very fabric of all freedoms, and how it will affect global businesses -- particularly outsourced offshore telecommunication call centres -- with US clients is yet to be seen. Coracall, a global leader in offshoring call centre professional services, takes privacy and client data seriously. The organisation takes great efforts to ensure that client data, contacts and conversations are recorded with the acknowledgement of all parties. To learn more about Coracall and our policies, visit http://www.coracall.com/

About Coracall                                                  

For further information please contact:

Investor Relations

Coracall

1st Floor, Coastlands Gatemax

329 Umhlanga Rocks Drive

Umhlanga Ridge

Kwa-Zulu Natal

South Africa

inquiry@coracall.com
www.coracall.com

"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward looking statements (within the meaning of Section 27a of the Securities Act of 1933 and Section 21e of the Securities Exchange Act of 1934) regarding our business, financial condition, results of operations and prospects. Forward-looking statements in this report reflect the good faith judgment of our management and the statements are based on facts and factors as we currently know them. Forward-looking statements are subject to risks and uncertainties and actual results and outcomes may differ materially from the results and outcomes discussed in the forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements, as a result of either the matters set forth or incorporated in this report generally or certain economic and business factors, some of which may be beyond the control of Coracall. These factors include adverse economic conditions, entry of new and stronger competitors, inadequate capital to support operations and projections of revenues and profitability. Readers are urged not to place undue reliance on these forward-looking statements which speak only as of the date of this press release. We undertake no obligation to revise or update any forward-looking statements in order to reflect any event or circumstance that may arise after the date of the press release.

Cold calling prospects is more than just dialling a random number

No one likes to receive unsolicited calls, but cold calling is still a lead generating tool employed by many businesses today. In fact, cold calling prospects is more than just dialling a random number. When Coracall, a global leader in offshore call centre services, must cold call on behalf of a client, agents are prepared with seven golden rules for successful calls. They are: research and learn as much about the group of prospects as possible, prepare and rehearse a script, anticipate objections and prepare responses, get positive and get calling, leave short and to-the point messages if necessary, use the magic rule of three objections before letting the prospect go, and finally keep up the process daily. The more an agent feels comfortable with the seven guides, the better success they may have on behalf of the client. If you want to learn more about Coracall’s agent training for cold call success, visit us at coracall.com

About Coracall                                                  

For further information please contact:

Investor Relations

Coracall

1st Floor, Coastlands Gatemax

329 Umhlanga Rocks Drive

Umhlanga Ridge

Kwa-Zulu Natal

South Africa

inquiry@coracall.com
www.coracall.com

"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward looking statements (within the meaning of Section 27a of the Securities Act of 1933 and Section 21e of the Securities Exchange Act of 1934) regarding our business, financial condition, results of operations and prospects. Forward-looking statements in this report reflect the good faith judgment of our management and the statements are based on facts and factors as we currently know them. Forward-looking statements are subject to risks and uncertainties and actual results and outcomes may differ materially from the results and outcomes discussed in the forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements, as a result of either the matters set forth or incorporated in this report generally or certain economic and business factors, some of which may be beyond the control of Coracall. These factors include adverse economic conditions, entry of new and stronger competitors, inadequate capital to support operations and projections of revenues and profitability. Readers are urged not to place undue reliance on these forward-looking statements which speak only as of the date of this press release. We undertake no obligation to revise or update any forward-looking statements in order to reflect any event or circumstance that may arise after the date of the press release.

Outsourcing Options Expand Beyond. Coracall Contact Centre, Durban-South Africa

Customer support call centres and IT assistance is often thought of when outsourcing is brought up in business conversations. While these two industries remain in high demand, other vocations are being chosen for outsourcing and offshore assistance. These include transportation services, human resource and recruitment, marketing and communications and even health care. While Coracall focuses largely with call centre professional services, the clientele expands a wide variety of industries. To learn more if Coracall can help you through offshore and outsourcing options, visit us at Coracall.com.    

About Coracall

For further information please contact:

Investor Relations

Coracall

1st Floor, Coastlands Gatemax

329 Umhlanga Rocks Drive

Umhlanga Ridge

Kwa-Zulu Natal

South Africa

inquiry@coracall.com
www.coracall.com

"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward looking statements (within the meaning of Section 27a of the Securities Act of 1933 and Section 21e of the Securities Exchange Act of 1934) regarding our business, financial condition, results of operations and prospects. Forward-looking statements in this report reflect the good faith judgment of our management and the statements are based on facts and factors as we currently know them. Forward-looking statements are subject to risks and uncertainties and actual results and outcomes may differ materially from the results and outcomes discussed in the forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements, as a result of either the matters set forth or incorporated in this report generally or certain economic and business factors, some of which may be beyond the control of Coracall. These factors include adverse economic conditions, entry of new and stronger competitors, inadequate capital to support operations and projections of revenues and profitability. Readers are urged not to place undue reliance on these forward-looking statements which speak only as of the date of this press release. We undertake no obligation to revise or update any forward-looking statements in order to reflect any event or circumstance that may arise after the date of the press release.

Health Is Important For Call Centre Agents. Coracall Contact Centre, Durban-South Africa

With the business process outsourcing (BPO) industry growing in developing countries, the concern over health for workers is a concern. The odd, long hours paired with youthful energy can often lead to poor lifestyle choices such as smoking, lack of sleep and binging on caffeine or even alcohol. Countries such as the Philippines, where BPO call centres are on the rise, government health officials are launching campaigns to help promote healthy lifestyles and aide in supporting and educating firms to do the same. Coracall, a global leader in outsourcing and offshoring professionals, cares about the safety, health and mental well-being of its call centre employees in all of its facility locations. To learn more about Coracall and enquire about call centre management, services or employment, visit corcall.com.

About Coracall

For further information please contact:

Investor Relations

Coracall

1st Floor, Coastlands Gatemax

329 Umhlanga Rocks Drive

Umhlanga Ridge

Kwa-Zulu Natal

South Africa

inquiry@coracall.com
www.coracall.com

"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward looking statements (within the meaning of Section 27a of the Securities Act of 1933 and Section 21e of the Securities Exchange Act of 1934) regarding our business, financial condition, results of operations and prospects. Forward-looking statements in this report reflect the good faith judgment of our management and the statements are based on facts and factors as we currently know them. Forward-looking statements are subject to risks and uncertainties and actual results and outcomes may differ materially from the results and outcomes discussed in the forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements, as a result of either the matters set forth or incorporated in this report generally or certain economic and business factors, some of which may be beyond the control of Coracall. These factors include adverse economic conditions, entry of new and stronger competitors, inadequate capital to support operations and projections of revenues and profitability. Readers are urged not to place undue reliance on these forward-looking statements which speak only as of the date of this press release. We undertake no obligation to revise or update any forward-looking statements in order to reflect any event or circumstance that may arise after the date of the press release.

BPO Industry to Double In Philippines In Next Three Years. Coracall Contact Centre, Durban-South Africa

According to real estate consultancy company CB Richard Ellis, business process outsourcing (BPO) industry in the Philippines is expected to double over the next three years. The prediction is based on the current square meters of offices space already taken by BPO call centers and the demand for more.  The BPO industry is on track to hitting its 2016 targets of $25 billion revenues and 1.3 million employees, according to the Information Technology and Business Process Association of the Philippines (IBPAP).  Even Dutch financial services ING is the latest international financial giant to open and in-house “shared-services” facility in Manila, after UK-based HSBC and American bank JP Morgan Chase. Coracall, a global leader in outsourcing and offshoring professional services, is proud to be one such BPO firm helping grow the industry with its own call centre facility in the Philippines.

About Coracall

For further information please contact:

Investor Relations

Coracall

1st Floor, Coastlands Gatemax

329 Umhlanga Rocks Drive

Umhlanga Ridge

Kwa-Zulu Natal

South Africa

inquiry@coracall.com
www.coracall.com

"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward looking statements (within the meaning of Section 27a of the Securities Act of 1933 and Section 21e of the Securities Exchange Act of 1934) regarding our business, financial condition, results of operations and prospects. Forward-looking statements in this report reflect the good faith judgment of our management and the statements are based on facts and factors as we currently know them. Forward-looking statements are subject to risks and uncertainties and actual results and outcomes may differ materially from the results and outcomes discussed in the forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements, as a result of either the matters set forth or incorporated in this report generally or certain economic and business factors, some of which may be beyond the control of Coracall. These factors include adverse economic conditions, entry of new and stronger competitors, inadequate capital to support operations and projections of revenues and profitability. Readers are urged not to place undue reliance on these forward-looking statements which speak only as of the date of this press release. We undertake no obligation to revise or update any forward-looking statements in order to reflect any event or circumstance that may arise after the date of the press release.

Universal Leadership Lessons for Gen Y Coracall Contact Centre, Durban-South Africa

The current Gen Y workforce certainly has its opportunities and its challenges. Having grown up with high-tech, they're probably best suited to thrive in this brave, new connected world. From a business perspective, much has been written about how managers must adapt to manage and communicate with them. Coracall, a global leader in outsourcing, for instance understands the importance of adapting to stay competitive. This includes adapting to the various cultural differences between their clients and hired outsourced employees or administrative assistance, to modifying the way managers communicate with a growing Gen Y, more youthful staff. While all is true, it must be acknowledged that some old-school philosophies remain universal no matter which generational workforce you belong.  Here are Coracall’s 10 Universal Leadership Lessons or Pillars for Success:

1.       Always do great work if you want to achieve great things.

2.       Take big risks, and learn from success and failures.

3.       Always desire to keep learning; you will never know everything.

4.       Remember, life is a marathon, not a sprint.

5.       Balance your work and personal life to stay sane.

6.       Don’t take yourself too seriously.

7.       Your limited experience must not limit yourself.

8.       Don’t confuse freedom with entitlement.

9.       Real success means making real relationships in the real world.

10.   Have confidence in yourself, even as little as it may be, but just have some.

It might be a brave new world, but often times the old-school approach to leadership still works.

Visit Coracall.com to browse the many offshore and outsourcing employment solutions to help bring productivity back to your business.

About Coracall

For further information please contact:

Investor Relations

Coracall

1st Floor, Coastlands Gatemax

329 Umhlanga Rocks Drive

Umhlanga Ridge

Kwa-Zulu Natal

South Africa

inquiry@coracall.com
www.coracall.com

"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward looking statements (within the meaning of Section 27a of the Securities Act of 1933 and Section 21e of the Securities Exchange Act of 1934) regarding our business, financial condition, results of operations and prospects. Forward-looking statements in this report reflect the good faith judgment of our management and the statements are based on facts and factors as we currently know them. Forward-looking statements are subject to risks and uncertainties and actual results and outcomes may differ materially from the results and outcomes discussed in the forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements, as a result of either the matters set forth or incorporated in this report generally or certain economic and business factors, some of which may be beyond the control of Coracall. These factors include adverse economic conditions, entry of new and stronger competitors, inadequate capital to support operations and projections of revenues and profitability. Readers are urged not to place undue reliance on these forward-looking statements which speak only as of the date of this press release. We undertake no obligation to revise or update any forward-looking statements in order to reflect any event or circumstance that may arise after the date of the press release.

The growing female workforce. Coracall Contact Centre, Durban-South Africa

According to several studies, the numbers of females in the workplace is growing worldwide as is their place as household income earners. In the United States, a recent Pew Institute research study revealed that 40% of households with children under 18-years have their mother as the top income earner. The number reflects both single mothers and a growing number of females making more money than their spouse. Then worldwide, women and girls now represent about half of the over 214 million migrants worldwide. And in some regions of the world, they outnumber their male counterparts, says Dr. Babatunde Osotimehin, executive director of the U.N. Population Fund (UNFPA). Coracall supports diversity in the workplace, and is an equal opportunity employer, employing young women and men as well as parents who want to get back to a career after taking time to raise families. For more about Coracall employment opportunities, visit Coracall.com 

About Coracall

For further information please contact:

Investor Relations

Coracall

1st Floor, Coastlands Gatemax

329 Umhlanga Rocks Drive

Umhlanga Ridge

Kwa-Zulu Natal

South Africa

inquiry@coracall.com
www.coracall.com

"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward looking statements (within the meaning of Section 27a of the Securities Act of 1933 and Section 21e of the Securities Exchange Act of 1934) regarding our business, financial condition, results of operations and prospects. Forward-looking statements in this report reflect the good faith judgment of our management and the statements are based on facts and factors as we currently know them. Forward-looking statements are subject to risks and uncertainties and actual results and outcomes may differ materially from the results and outcomes discussed in the forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements, as a result of either the matters set forth or incorporated in this report generally or certain economic and business factors, some of which may be beyond the control of Coracall. These factors include adverse economic conditions, entry of new and stronger competitors, inadequate capital to support operations and projections of revenues and profitability. Readers are urged not to place undue reliance on these forward-looking statements which speak only as of the date of this press release. We undertake no obligation to revise or update any forward-looking statements in order to reflect any event or circumstance that may arise after the date of the press release.