Coracall's Grand Opening

Tuesday 14^th August saw the red ribbon cut at Coracalls’ brand new Contact Centre in Durban, South Africa. The Grand Opening ceremony held at the Vogue Restaurant, Coastlands Gatemax was witnessed by many, including the CEO of Coracall Mr Phil Lightfoot, who willingly travelled all the way from the UK to attend.

The event commenced from 6:30pm and was eagerly anticipated by the press, employees and the dignitaries invited. This included influential guests from Durban and surrounding areas that play vital roles in the area’s employment projects. At the grand opening was Mr Zamo Gwala- CEO of Trade and Investment in KawZulu Natal, Francois Truter from the Department of Trade and Investment who thoroughly enjoyed the evening and created a great partnership with our team members.

Once the formalities of unveiling the Contact Centre were completed, the Vogue restaurant became the epicentre of the ceremony. The three course meal was then followed by continuous meeting and greeting from the Coracall CEO, MD and CCS Manager. All in all, it is fair to say that Coracall has landed in  Durban with a bang, and as a company we look forward to making sure our legacy is one of truth, passion and excellence. 

Another great progression from Team Coracall!

The Coracall team have been working tirelessly and at long last, the contact centre is coming together. It's been a fantastic few months with great end results - a new and exclusive centre; ready for the best agents in town to start filling our seats!

We are a full service business process outsourcing company specialising in best in class voice, non-voice, and back office support to global organisations. Coracall is currently investing in technology, tools, and automation to create value added solutions to its' customers. We plan to further expand our footprint and customer base through 2012. 

To find out more about our ventures and keep up to date with the Coracall team, feel free to get in contact with us by clicking here!

Welcome to Coracall!

The challenge for any business looking to outsource any of their Contact Centre activities is finding the right partner to work with. At Coracall we work diligently to understand the context of the market or industry in which our clients operate, and then design appropriate Contact Centre programmes that address the challenges of our business client’s needs.

With our Contact Centres based in the UK,  South Africa and the Philippines, our telephone agents are immersed in the culture of the target audience with a clear understanding of our client’s market sectors. Our unique pricing model allows for a flexible approach to cost effective Contact Centre operations. 

While maintaining high quality standards whatever the clients' budget, Coracall can provide a solution that delivers the best possible return. As part of the Assured Capital Holdings group of companies, Coracall has the financial backing to invest and develop as to the requirements of its client and potential client base.