A company is only as good as its workforce, so when opting for outsourcing or offshoring options it is important to build a supporting business culture based on open communication and well-thought out organizational structures and policies. Coracall, a global leader in communication and business solutions, offers these five approaches to help companies transition to a global, more virtual workforce.
· Establish what it means to be an “employee” of your company. In other words, treat every employee, whether full-time, freelancer or outsource contractor the same in respect to recruiting, performance and learning. Communicate this to everyone hired.
· Create an organizational structure that integrates core employees with outsource or freelancers. This helps forge relationships, provides different perspectives on projects and helps a company find potentially more long-term talent.
· Establish a communication schedule and policy, and stick with it. With a workforce in potentially more than one time zones, it is important that management and work teams know when and how to communicate with each other to complete tasks. Encourage workers to use video conferencing and VoIP calls to keep projects moving along.
· Utilise and make available common technologies and resources for all employees. This includes email, project management and communication software, or other learning resources to help complete tasks.
· Offer similar employee incentives to outsource or freelancers. This may come in the form of a bonus structure, assistance with career development or even perhaps discounts to company products. Whatever the incentive, it is important for management to look for ways to push all hired talent.
To learn more about how outsourcing can help your business, visit Coracall.com.
For further information please contact:
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