Thursday 13 June 2013

Universal Leadership Lessons for Gen Y Coracall Contact Centre, Durban-South Africa

The current Gen Y workforce certainly has its opportunities and its challenges. Having grown up with high-tech, they're probably best suited to thrive in this brave, new connected world. From a business perspective, much has been written about how managers must adapt to manage and communicate with them. Coracall, a global leader in outsourcing, for instance understands the importance of adapting to stay competitive. This includes adapting to the various cultural differences between their clients and hired outsourced employees or administrative assistance, to modifying the way managers communicate with a growing Gen Y, more youthful staff. While all is true, it must be acknowledged that some old-school philosophies remain universal no matter which generational workforce you belong.  Here are Coracall’s 10 Universal Leadership Lessons or Pillars for Success:
1.       Always do great work if you want to achieve great things.
2.       Take big risks, and learn from success and failures.
3.       Always desire to keep learning; you will never know everything.
4.       Remember, life is a marathon, not a sprint.
5.       Balance your work and personal life to stay sane.
6.       Don’t take yourself too seriously.
7.       Your limited experience must not limit yourself.
8.       Don’t confuse freedom with entitlement.
9.       Real success means making real relationships in the real world.
10.   Have confidence in yourself, even as little as it may be, but just have some.
It might be a brave new world, but often times the old-school approach to leadership still works.
Visit Coracall.com to browse the many offshore and outsourcing employment solutions to help bring productivity back to your business.
About Coracall

For further information please contact:

Investor Relations
Coracall
1st Floor, Coastlands Gatemax
329 Umhlanga Rocks Drive
Umhlanga Ridge
Kwa-Zulu Natal
South Africa
inquiry@coracall.com
www.coracall.com

"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward looking statements (within the meaning of Section 27a of the Securities Act of 1933 and Section 21e of the Securities Exchange Act of 1934) regarding our business, financial condition, results of operations and prospects. Forward-looking statements in this report reflect the good faith judgment of our management and the statements are based on facts and factors as we currently know them. Forward-looking statements are subject to risks and uncertainties and actual results and outcomes may differ materially from the results and outcomes discussed in the forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements, as a result of either the matters set forth or incorporated in this report generally or certain economic and business factors, some of which may be beyond the control of Coracall. These factors include adverse economic conditions, entry of new and stronger competitors, inadequate capital to support operations and projections of revenues and profitability. Readers are urged not to place undue reliance on these forward-looking statements which speak only as of the date of this press release. We undertake no obligation to revise or update any forward-looking statements in order to reflect any event or circumstance that may arise after the date of the press release.

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