Coracall, a UK based, full service call center / BPO company with operations in the UK, South Africa, Philippines and India, announced that it successfully completed ISO 9001 certification today by QMS International.
Mr Phil Lightfoot, CEO of Coracall said, “We are extremely proud to have successfully been certified by QMS as being ISO 9001 compliant. ISO 9001 reaffirms our commitment to ongoing process rigour, compliance and continuous improvement. We are now in the 5%, small and elite group of British companies who have achieved this certification.”
He further added, “One only has to look at some of the basic tenets of the standard to see the alignment with our core organizational values and internal processes. ISO 9001 essentially examines the process maturity of key areas such as operational efficiencies, marketing initiatives, employee engagement, waste reduction, and productivity based on global practices. Whilst all of these areas are a day to day focus of Coracall, we are proud to have the recognition that a certification such as ISO 9001 brings. This is a reflection of our desire to provide our customers with the best possible service and experience.”
Mr Phil Lightfoot, CEO of Coracall said, “We are extremely proud to have successfully been certified by QMS as being ISO 9001 compliant. ISO 9001 reaffirms our commitment to ongoing process rigour, compliance and continuous improvement. We are now in the 5%, small and elite group of British companies who have achieved this certification.”
He further added, “One only has to look at some of the basic tenets of the standard to see the alignment with our core organizational values and internal processes. ISO 9001 essentially examines the process maturity of key areas such as operational efficiencies, marketing initiatives, employee engagement, waste reduction, and productivity based on global practices. Whilst all of these areas are a day to day focus of Coracall, we are proud to have the recognition that a certification such as ISO 9001 brings. This is a reflection of our desire to provide our customers with the best possible service and experience.”
Very informative blog, thanks for sharing....
ReplyDeleteISO 9001 Certification in Bangalore
GQS India has provided me a good opportunity by providing the excellent training which is very much required in present stage to work for their reputed companies and also I have got certified by the company..
ReplyDeleteISO 9001 certification in Bangalore
“we are proud to have the recognition that a certification such as ISO 9001 brings.” – I bet you were. This is a good move from the company. Being fully ISO certified will not only improve your chance against your competitors, but it will also help the company earn more trust and credibility. Keep aiming for excellence! Barton @ IsaRegistrar.com
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