Friday 9 November 2012

Coracall's Contact Centre South Africa gears up for Financial Services Board (FSB) License

Commenting on the process, Mr Ian Kinsey Managing Director Coracall South Africa said, “The requirements of the Financial Advisors and Intermediary Services (FAIS) Act, requires by law that we obtain a license to practice from the Financial Services Board (FSB).
 
The FSB ensures that holders of the certification possess sufficient knowledge and are "fit-and-proper" to dispense advice. For our Financial Services sector clients, this provides an additional layer of security and piece of mind beyond the robust governance and regulatory norms that we currently adhere to. FSB accreditation reflects the philosophy of the Company with respect to a commitment to industry standards.”

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